Terms & Conditions

1. Acceptance of Terms

By accessing or using MIRACLE Lounge Restaurant’s marketing and promotional services (“The Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the Service.

2. Description of Service

MIRACLE Lounge Restaurant provides a comprehensive service to provide food to its customers, catering, marketing and promotional platform that includes:

  • Event planning and order management
  • Payment processing for deposits and balances
  • Communication tools for customer support
  • Loyalty rewards program
  • Weekly and daily promotional discounts
  • Job opportunities
  • Hosting services

3. User Loyalty Accounts

To use certain features of the Service, you must create an account. You agree to:

  • Provide accurate and complete registration information
  • Maintain the security of your account creation
  • Notify us immediately of any unauthorized access to your loyalty account
  • Accept responsibility for all activities under your account
  • One account per household
  • If account is misused, MIRACLE Lounge has the right to delete the account

4. Marketing Promotional Details and Changes

Customers must provide accurate marketing and promotional information including date, time, location, and guest count. There are no changes to promotions or marketing materials during the promotional event and may be subject to restriction of using such promotion at the time of service or event.

5. Food Safety and Allergies

Allergen Information: While we take precautions, our kitchen handles common allergens. Customers with severe allergies should inform us at time of ordering.

Food Handling: Customers are responsible for proper food storage and handling after delivery. MIRACLE Lounge is not liable for foodborne illness resulting from improper handling.

6. Intellectual Property

All content on this Service, including logos, text, images, and software, is the property of MIRACLE Lounge Restaurant and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute our content without prior written permission.

7. Prohibited Uses

You agree not to:

  • Use the Service for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the Service
  • Use automated systems to access the Service without permission
  • Transmit malicious code or viruses

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MIRACLE LOUNGE RESTAURANT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

10. Indemnification

You agree to indemnify, defend, and hold harmless MIRACLE Lounge Restaurant and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of the Service or violation of these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts located in Atlanta, Georgia.

12. SMS Communications and Marketing Messages

By providing your mobile phone number to MIRACLE Lounge Restaurant, you consent to receive SMS text messages from us, including order confirmations, event reminders, follow-up communications, and promotional/marketing messages.

Message Frequency: You may receive up to 4 automated SMS messages per month per active event, plus periodic marketing and promotional messages. Message frequency varies based on your event status and communication preferences.

Message and Data Rates May Apply: Your mobile carrier may charge you standard message and data rates for receiving SMS messages from us. These charges are determined by your wireless service plan and are not imposed by MIRACLE Lounge. Please consult your carrier for applicable rates and message limits.

Opt-Out Instructions: You may opt out of receiving SMS messages at any time by replying “STOP” to any message. You will receive one final confirmation message confirming your opt-out. To resume receiving messages, text “START” or “UNSTOP” to our number. You may also manage your communication preferences within the app under Settings.

Carrier Lookup: We may use your phone number to identify your mobile carrier for message delivery optimization. This does not involve sharing your number with third parties.

Non-Sharing of Mobile Numbers: MIRACLE Lounge does not sell, trade, rent, or share your mobile phone numbers with third parties for marketing, promotional, or any other purposes. Your mobile number is used solely for direct communications from MIRACLE Lounge Restaurant.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the new Terms. We will provide notice of material changes via email or through the Service.

14. Termination

We may terminate or suspend your access to the Service at any time, with or without cause, with or without notice. Upon termination, your right to use the Service will immediately cease.

15. Contact Information

For questions about these Terms, please contact us at:

MIRACLE Lounge Restaurant
6595 Roswell Road, Suite G
Atlanta, GA 30328
Email:
inquiry@themiraclelounge.com