1. Introduction

MIRACLE Lounge Restaurant (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our restaurant marketing services.

2. Information We Collect

We may collect the following types of information:

• Personal information: Name, email address, phone number, event details
• Payment information: Credit card details processed securely through Paypal or Stripe
• Event information: Event dates, guest counts, menu preferences, dietary and allergy restrictions
• Promotional information: Weekly discounts, monthly discounts, food and drink specials
• Usage Data: How you access and use our services

3. How We Use Your Information

• To provide and maintain our catering and marketing services
• To process payments and send transaction notifications
• To communicate with you about your events, orders, promotions, discounts
• To send administrative information and updates
• To improve our services and customer experience

To comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service Providers: Payment processors (Paypal, Stripe) email services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or sale of assets

Mobile Phone Numbers – Non-Sharing Policy: MIRACLE Lounge Restaurant does not sell, trade, rent, or share your mobile phone numbers with third parties for marketing, promotional, list brokering, or any other purposes. Your mobile number is used solely for direct communications from MIRACLE Lounge (order updates, event reminders, follow-ups, and marketing messages sent by us directly). We do not provide your mobile number to external marketers, advertisers, or data brokers under any circumstances.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and restricted access controls. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Export your data in a portable format

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our services may contain links to third-party websites (e.g., payment processors). We are not responsible for the privacy practices of these external sites.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. SMS and Text Message Communications

When you provide your mobile phone number, you consent to receive SMS text messages from MIRACLE Lounge Restaurant, including transactional messages (order confirmations, event reminders) and marketing/promotional messages.

Message Frequency: You may receive up to 4 automated SMS messages per month per active event, plus periodic marketing messages. Frequency varies based on your event status and preferences.

Message and Data Rates May Apply: Your mobile carrier may charge standard message and data rates for SMS messages you receive from us. These charges are set by your wireless plan, not by MIRACLE Lounge. Contact your carrier for details on applicable rates.

Opt-Out: Reply “STOP” to any message to opt out of SMS communications. You will receive one final confirmation. Text “START” or “UNSTOP” to resume. You may also manage preferences in the app under Settings.

Non-Sharing: Your mobile phone number is never sold, traded, rented, or shared with third parties for marketing or promotional purposes. See Section 4 above for our full non-sharing policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

MIRACLE Lounge Restaurant
6595 Roswell Road, Suite G
Atlanta, GA 30328
Email: inquiry@themiraclelounge.com